Good - but I found the insurance a little confusing, firstly I accidentally took out an excess waver and then I couldn't find the link to the insurance - however your team were very responsive to my problems and Ill use you again.
How does hiring a campervan or motorhome with Camptoo work?
Find a beautiful motorhome or caravan
Choose a caravan or motorhome that suits the holiday you've planned from our extensive supply. To make your choice easier, you can apply filters such as pick-up location, product types and the number of berths.
The online ads give you a good overview of the caravan or motorhome: it has pictures, descriptions and inventories. If you see a vehicle you find interesting, you can save it as a favourite so you can easily find the ad again.
Ask a question or make a reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation through "Ask a question" in the ad, or you can directly request a reservation. If you’re still looking around, it is best to use the "Ask a question" option, so that the owner can help you. Once you have decided which motorhome or caravan you want to use for your holidays, it is best to request a reservation. The owner can then officially accept your reservation.
Complete your reservation
Once the owner has approved the hire period you prefer, you can complete the reservation. Complete our verification procedure by uploading your driver's licence. Next, confirm your reservation by making a down payment of 50% of the total price (with a maximum of £400) through our secure payment process. You can directly pay online by using a credit card. The balance should be paid no later than eight weeks before the reservation period. You will automatically be notified of this. The owner will be paid after you have picked up the motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you. Please note: as long as you have not made the down payment, others may still book the motorhome or caravan. By making a down payment, you agree to the terms and conditions of hire.
The deposit amounts to £1000 for a motorhome or £500 for a caravan and is to be paid a few days before your departure. This will be refunded to you within 5 business days upon your return. For reservations up to 10 days this deposit may also be authorised by creditcard, so you don't need to transfer the money.
The deposit is equal to the deductible. You can insure the deductible through Rental Cover. Please note that you will still need to pay the deposit. However, this will be refunded in full by Camptoo or the insurer.
It can occur that you need to cancel. In that case, the cancellation policy will apply. Having a good cancellation insurance is wise. Our team will be happy to assist you in finding the insurance option that best suits your needs!
Our renters on Camptoo
Mark about Camptoo
Mike about Camptoo
Sorted out a problem with the van at the end of the rental period quickly and fairly. There was a fair bit of tooing and froing with emails/messages as we set the hire up but this was a minor thing.
Mimi about Camptoo
All very clear and straightforward. Easy to find and suitable local camper. Appreciated the email reminders along the process. Will definitely use camp too in the future
Our renters on owners
Adrian about the camper of Martin
I totally enjoy renting this motorhome. Martin was very helpful in explaining all the ins and outs, taking his time to walk through various things to a beginner. The motorhome is in a very good condition, kids totally loved the experience and I drove it quite comfortable. Would definitely rent it again and recommend it.
Tom about the camper of Michael
Very easy communicating with Michael, picked up the van no problem with a good hand over. The van is great to drive and very efficient. Easy to set up once on site and slept 2 adults and 2 kids easily. Using the gas burners is simple and great for cooked brekkie. Plenty of space in the van to get all our stuff in and good advice from Michael to take a tent as well to store other things like car seats once we’re parked up so they were out the van. The whole experience was very smooth and easy and I would happily recommend to friends and family.
Jennifer about the camper of Neil
Neil was brilliant to rent the van from. He had thought of everything in the van, was really flexible with pick ups etc and the van itself was lovely and clean. The bed was really comfortable and there was lots of space. We had a brilliant time.