The overall experience was good but i think there needs to be more clarity around the bond, such as the time periods before you get it back and what may be deducted from it. The information around this process wasn't clear
How does hiring a motorhome or caravan with Camptoo work?
Find a beautiful motorhome or caravan
Choose a caravan or motorhome that suits the holiday you've planned from our extensive supply. To make your choice easier, you can apply filters such as pick-up location, product types and the number of berths.
The online ads give you a good overview of the caravan or motorhome: it has pictures, descriptions and inventories. If you see a vehicle you find interesting, you can save it as a favourite so you can easily find the ad again.
Ask a question or make a reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation through "Ask a question" in the ad, or you can directly request a reservation. If you’re still looking around, it is best to use the "Ask a question" option, so that the owner can help you. Once you have decided which motorhome or caravan you want to use for your holidays, it is best to request a reservation. The owner can then officially accept your reservation.
Complete your reservation
Once the owner has approved the hire period you prefer, you can complete the reservation. Complete our verification procedure by uploading your driver's licence. Next, confirm your reservation by making a down payment of 50% of the total price (with a maximum of £400) through our secure payment process. You can directly pay online by using a credit card. The balance should be paid no later than eight weeks before the reservation period. You will automatically be notified of this. The owner will be paid after you have picked up the motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you. Please note: as long as you have not made the down payment, others may still book the motorhome or caravan. By making a down payment, you agree to the terms and conditions of hire.
The deposit amounts to £1000 for a motorhome or £500 for a caravan and is to be paid a few days before your departure. This will be refunded to you within 5 business days upon your return. For reservations up to 10 days this deposit may also be authorised by creditcard, so you don't need to transfer the money.
The deposit is equal to the deductible. You can insure the deductible through Rental Cover. Please note that you will still need to pay the deposit. However, this will be refunded in full by Camptoo or the insurer.
It can occur that you need to cancel. In that case, the cancellation policy will apply. Having a good cancellation insurance is wise. Our team will be happy to assist you in finding the insurance option that best suits your needs!
Our renters on Camptoo
Sophie about Camptoo
Charlotte about Camptoo
Great trip. We will use the service again and have recommended it to friends!! Make insurance clear, and also how the deposit works. Your deposit or excess insurance does not cover campers over 20 years old, so make sure you have something in place for vintage listings.
Neus about Camptoo
First time using Camptoo, and I'm so grateful to have found it. Very easy to book and talk with the owners, and get all the information we needed many thanks
Our renters on owners
Martyn about the camper of Emma
Dougal was exceptional and did not disappoint in any manner! We took Dougal touring Cornwall with an 11 year old and a dog and made magical memories never to be forgotten.
David John about the camper of Jeremy
Friendly service and van lovely to drive. Owners listened about a couple of problems, the van is great to drive and we are thinking of buying our own.
Sophie about the camper of Nathan
We had a great long weekend with Nathans camper! We found the van no problem, directions to locate the key box were clear and easy to follow. The van was clean and the bed had been set up for us with fresh linen and towels. Despite being big the van was easy to drive and we had no trouble parking it in Jindy or up the mountain. I would definitely rent the camper again, thanks Nathan!