Great service! Easily navigated to find exactly what you need. Perhaps a text notification when being contacted by potential users would help, as email trails sometimes get lost.
How does hiring a campervan or motorhome with Camptoo work?
Find a beautiful motorhome or campervan
Choose a motorhome, campervan or caravan that suits the holiday you've planned from our extensive supply. To make your choice easier, you can apply filters such as pick-up location, product types and the number of berths.
The online ads give you a good overview of the caravan or motorhome: it has pictures, descriptions and inventories. If you see a vehicle you find interesting, you can save it as a favourite so you can easily find the ad again.
Ask a question or make a reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation through "Ask a question" in the ad, or you can directly request a reservation. If you’re still looking around, it is best to use the "Ask a question" option, so that the owner can help you. Once you have decided which motorhome or caravan you want to use for your holidays, it is best to request a reservation. The owner can then officially accept your reservation.
Complete your reservation
Once the owner has approved the hire period you prefer, you can complete the reservation. Complete our verification procedure by uploading your driver's licence. Next, confirm your reservation by making a down payment of 50% of the total price (with a maximum of £400) through our secure payment process. You can directly pay online by using a credit card. The balance should be paid no later than eight weeks before the reservation period. You will automatically be notified of this. The owner will be paid after you have picked up the motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you. Please note: as long as you have not made the down payment, others may still book the motorhome or caravan. By making a down payment, you agree to the terms and conditions of hire.
The deposit amounts to £1000 for a motorhome or £500 for a caravan and is to be paid a few days before your departure. This will be refunded to you within 5 business days upon your return. For reservations up to 10 days this deposit may also be authorised by creditcard, so you don't need to transfer the money.
The deposit is equal to the deductible. You can insure the deductible through Rental Cover. Please note that you will still need to pay the deposit. However, this will be refunded in full by Camptoo or the insurer.
It can occur that you need to cancel. In that case, the cancellation policy will apply. Having a good cancellation insurance is wise. Our team will be happy to assist you in finding the insurance option that best suits your needs!
Our renters on Camptoo
Dale about Camptoo
Jenny about Camptoo
I used Camptoo because it had plenty of choice & there was not a lot of extra charges or excessively high bond. Booking was easy. While away I wanted to extend my rental by a night & was surprised I couldn’t do it online. It took some time for Camptoo to get back to me but when they did they were apologetic of the delay (they were previously dealing with an emergency). The extension was put through without further delay. All other dealings were great. Could there be a way that the hirer can change the booking online after the rental has started without needing to ring Camptoo?
Kirsty about Camptoo
Courtney at Camptoo was absolutely fabulous to deal with. We had an issue where our previously booked caravan was involved in an accident only 2 weeks before our trip. Courtney worked tirelessly to find me Andrew's Caravan and organised everything that needed to happen for the booking to be changed over. The van was perfect for what we needed and was also nice a close to home for pick up. Thank you Courtney, much appreciated.
Our renters on owners
Daoyuan about the caravan of Amber
We had a great camping holiday with the caravan, very nice and warm at night. My wife is so happy to live in the caravan. Also Amber is a very nice person, she responded message quickly and very helpful.
Robert about the caravan of Neil
The caravan was great. Very comfortable. Move in with everything you need. It made our holiday very relaxing. Neil was very easy to get along with and provided great service to take the worry out of it all. I would highly recommend booking this van. Many thanks. Rob.
Andrew about the camper of Lesley
Could not have asked for more , from the moment of booking to the end of the hire , Lesley and the van was absolutely fantastic. Great Customer service from Lesley and answered all our questions which made us feel at ease and the van was fully quipped with everything you need on your travels.