I found the website a bit difficult to navigate/ find things. Office hours are limited 0930-1530, but Racheal very helpful . My first review, which I spent a lot of time on, never saved, so a bit annoying. The pictures that come up of campers I was searching on my iPad, came up tiny/ minimised, and hard to see.
How does hiring a campervan or motorhome with Camptoo work?
Find a beautiful motorhome or campervan
Choose a motorhome, campervan or caravan that suits the holiday you've planned from our extensive supply. To make your choice easier, you can apply filters such as pick-up location, product types and the number of berths.
The online ads give you a good overview of the caravan or motorhome: it has pictures, descriptions and inventories. If you see a vehicle you find interesting, you can save it as a favourite so you can easily find the ad again.
Ask a question or make a reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation through "Ask a question" in the ad, or you can directly request a reservation. If you’re still looking around, it is best to use the "Ask a question" option, so that the owner can help you. Once you have decided which motorhome or caravan you want to use for your holidays, it is best to request a reservation. The owner can then officially accept your reservation.
Complete your reservation
Once the owner has approved the hire period you prefer, you can complete the reservation. Complete our verification procedure by uploading your driver's licence. Next, confirm your reservation by making a down payment of 25% of the total price through our secure payment process. You can directly pay online by using a credit card. The balance should be paid no later than eight weeks before the reservation period. You will automatically be notified of this. The owner will be paid after you have picked up the motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you. Please note: as long as you have not made the down payment, others may still book the motorhome or caravan. By making a down payment, you agree to the terms and conditions of hire.
The deposit is set by the owner, and usually amounts to £1000 for a motorhome or £500 for a caravan and is to be paid a few days before your departure. This will be refunded to you within 5 business days upon your return, assuming no damages occurred of course. For reservations up to 10 days this deposit may also be authorised by creditcard, so you don't need to transfer the money.
The deposit is equal to the deductible. You can insure the deductible through Rental Cover. The amount deposit. However, this will be refunded in full by Camptoo or the insurer.
It can occur that you need to cancel. In that case, the cancellation policy will apply. Having a good cancellation insurance is wise. Our team will be happy to assist you in finding the insurance option that best suits your needs!
Our renters on Camptoo
Florence about Camptoo
Stephen about Camptoo
Camptoo booking procedure was very easy. Everything was straight forward to follow and we received plenty of reminders when we needed to action anything. We would definitely recommend and would use them again.
Lloyd about Camptoo
They were good as we was unable to have the van we 1st chose because of damage they were on it and gave us some different vans to choose so we picked Craig’s motorhome
Our renters on owners
Florence about the camper of Barton
Single female, over 60 Rented the van for 10 days to drive to Sydney- Barton being very generous with the daily km allowance. I managed about 10L / 100km, driving below 100km/hr most of the time. This is an older and well used van, so a few minor internal issues, however it drove really well and was very reliable. ( just don’t leave the headlights once parked, like I did). The van has all basic needs covered, everything in the back / kitchen area worked without any hiccups.
Paul about the camper of Brian
A wonderful experience from start to finish. Contact with Brian was extremely fast and reliable. The pick up was easy and Brian takes you around the van and gives you a quick and efficient induction. The Van was in mint condition and drives superb. The return was as just as easy. Thanks Brian!
Ege about the camper of Darren
Great communication with Darren throughout organising the pick up the van. Very clean and modern. A thorough explanation was given explaining how to use the camper-van. Would deffo recommend to family friends.