It was a bit hard to get hold of someone to update my booking when I needed, my partner eventually go onto someone for me from home. If I could have updated my booking online would have been great. The owner of the van was going over it and making comments about dust. The van was returned in a very clean state and I thought they were looking for problems :( I told them about a small plastic part that had broken. There was a cleaning fee added so left me feeling a bit disappointed. All up it was a great way to hire a van at a really reasonable price. Thank you
How does hiring a motorhome or caravan with Camptoo work?
Find a beautiful motorhome or caravan
Choose a caravan or motorhome that suits the holiday you've planned from our extensive supply. To make your choice easier, you can apply filters such as pick-up location, product types and the number of berths.
The online ads give you a good overview of the caravan or motorhome: it has pictures, descriptions and inventories. If you see a vehicle you find interesting, you can save it as a favourite so you can easily find the ad again.
Ask a question or make a reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation through "Ask a question" in the ad, or you can directly request a reservation. If you’re still looking around, it is best to use the "Ask a question" option, so that the owner can help you. Once you have decided which motorhome or caravan you want to use for your holidays, it is best to request a reservation. The owner can then officially accept your reservation.
Complete your reservation
Once the owner has approved the hire period you prefer, you can complete the reservation. Complete our verification procedure by uploading your driver's licence. Next, confirm your reservation by making a down payment of 50% of the total price (with a maximum of £400) through our secure payment process. You can directly pay online by using a credit card. The balance should be paid no later than eight weeks before the reservation period. You will automatically be notified of this. The owner will be paid after you have picked up the motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you. Please note: as long as you have not made the down payment, others may still book the motorhome or caravan. By making a down payment, you agree to the terms and conditions of hire.
The deposit amounts to £1000 for a motorhome or £500 for a caravan and is to be paid a few days before your departure. This will be refunded to you within 5 business days upon your return. For reservations up to 10 days this deposit may also be authorised by creditcard, so you don't need to transfer the money.
The deposit is equal to the deductible. You can insure the deductible through Rental Cover. Please note that you will still need to pay the deposit. However, this will be refunded in full by Camptoo or the insurer.
It can occur that you need to cancel. In that case, the cancellation policy will apply. Having a good cancellation insurance is wise. Our team will be happy to assist you in finding the insurance option that best suits your needs!
Our renters on Camptoo
Larissa about Camptoo
Gail about Camptoo
Camptoo was wonderful when we had to urgently change the booking because of illness. All the financial arrangements were completed efficiently and the process of hiring a van easy. I have recommended Camptoo to others.
Jonathan about Camptoo
I found Camptoo to be very clear in how they communicate. The van was accurately described with sufficient photos available. All messages were clear, timely and friendly, and even the business whereby one buys insurance twice was well explained.
Our renters on owners
Chris about the camper of Anna
The camper van was brilliant and Matthew and Anna could not have been nicer and more relaxed - particularly as we had never been in a camper before, let alone driven one! They were helpful and friendly all the way, and I could not recommend them enough. Thanks both of you!
Marc about the caravan of Babette
Lovely old time caravan, with everything you need to enjoy your vacation included ( tables, benches, coffee machine etc) very friendly and helpful renters. Thanks Babette!
Andrew about the camper of Richard
Overall a very impressive process. I have dealt with a few hire companies and been bitten everyone. Camptoo and Richard were great. The van was just what we needed and all that came with it was great. If I haven't bought one before or next trip then I will definitely use Richard and Camptoo again. 10 out of 10