Absolutely fantastic time, Camptoo just need to be more clearer for the Insurance required and other costs to pay rather than just the rental costs. Give the Renter more time to know of extra costs prior to holiday start date.
How does hiring a motorhome or caravan with Camptoo work?
Find a beautiful motorhome or caravan
Choose a caravan or motorhome that suits the holiday you've planned from our extensive supply. To make your choice easier, you can apply filters such as pick-up location, product types and the number of berths.
The online ads give you a good overview of the caravan or motorhome: it has pictures, descriptions and inventories. If you see a vehicle you find interesting, you can save it as a favourite so you can easily find the ad again.
Ask a question or make a reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation through "Ask a question" in the ad, or you can directly request a reservation. If you’re still looking around, it is best to use the "Ask a question" option, so that the owner can help you. Once you have decided which motorhome or caravan you want to use for your holidays, it is best to request a reservation. The owner can then officially accept your reservation.
Complete your reservation
Once the owner has approved the hire period you prefer, you can complete the reservation. Complete our verification procedure by uploading your driver's licence. Next, confirm your reservation by making a down payment of 50% of the total price (with a maximum of £400) through our secure payment process. You can directly pay online by using a credit card. The balance should be paid no later than eight weeks before the reservation period. You will automatically be notified of this. The owner will be paid after you have picked up the motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you. Please note: as long as you have not made the down payment, others may still book the motorhome or caravan. By making a down payment, you agree to the terms and conditions of hire.
The deposit amounts to £1000 for a motorhome or £500 for a caravan and is to be paid a few days before your departure. This will be refunded to you within 5 business days upon your return. For reservations up to 10 days this deposit may also be authorised by creditcard, so you don't need to transfer the money.
The deposit is equal to the deductible. You can insure the deductible through Rental Cover. Please note that you will still need to pay the deposit. However, this will be refunded in full by Camptoo or the insurer.
It can occur that you need to cancel. In that case, the cancellation policy will apply. Having a good cancellation insurance is wise. Our team will be happy to assist you in finding the insurance option that best suits your needs!
Our renters on Camptoo
Dale about Camptoo
Brian about Camptoo
The rental and search functions were easy to use and generally easy to follow. We had a bit of confusion about the bond and additional insurance but it was not an issue in the end.
Julie about Camptoo
the process was straightforward and easy to follow via the website, and when I had to contact the Australian representative to clarify a few things my call was returned promptly. Good service by all.
Our renters on owners
David about the camper of Don
Thank you so much for letting us borrow your lovely little van, it was immaculate when we picked it up with lots of little extras thrown in to make us feel at home from day 1. Even bacon and eggs for our first breakfast. It’s a lovely camper with lots of space for luggage, just enough for two adults and a little one and not too big to make it difficult to park . We would highly recommend Don and his wife as very honest and accommodating owners with beautifully kept vans. We could even leave our car with them which felt very safe. Thank you again both.
Josh about the camper of Adrian
Amazing experience with VALL. From the very first communication with Adrian & Rebecca, they were very accommodating with our travel plans and times. VALL was a pleasure to drive, handled very well and had everything needed for 2 weeks on the road. We would highly recommend VALL, Adrian & Rebecca, to anyone that is looking for a short or long hire.
Kat about the camper of Josh
Josh's van has everything you could need for a road trip. The van itself is smooth and easy to drive. The bed is very comfortable and he has provided all cooking equipment so you can cook up a hearty meal on the road. Beautiful fairy lights throughout. Thank you so much Josh.