Communication with Camptoo was timely and clear. Camptoo has offered us a credit for the days we did not use because of the coronavirus, but we have not received a confirmation of this yet.
How does hiring a motorhome or caravan with Camptoo work?
Find a beautiful motorhome or caravan
Choose a caravan or motorhome that suits the holiday you've planned from our extensive supply. To make your choice easier, you can apply filters such as pick-up location, product types and the number of berths.
The online ads give you a good overview of the caravan or motorhome: it has pictures, descriptions and inventories. If you see a vehicle you find interesting, you can save it as a favourite so you can easily find the ad again.
Ask a question or make a reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation through "Ask a question" in the ad, or you can directly request a reservation. If you’re still looking around, it is best to use the "Ask a question" option, so that the owner can help you. Once you have decided which motorhome or caravan you want to use for your holidays, it is best to request a reservation. The owner can then officially accept your reservation.
Complete your reservation
Once the owner has approved the hire period you prefer, you can complete the reservation. Complete our verification procedure by uploading your driver's licence. Next, confirm your reservation by making a down payment of 50% of the total price (with a maximum of £400) through our secure payment process. You can directly pay online by using a credit card. The balance should be paid no later than eight weeks before the reservation period. You will automatically be notified of this. The owner will be paid after you have picked up the motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you. Please note: as long as you have not made the down payment, others may still book the motorhome or caravan. By making a down payment, you agree to the terms and conditions of hire.
The deposit amounts to £1000 for a motorhome or £500 for a caravan and is to be paid a few days before your departure. This will be refunded to you within 5 business days upon your return. For reservations up to 10 days this deposit may also be authorised by creditcard, so you don't need to transfer the money.
The deposit is equal to the deductible. You can insure the deductible through Rental Cover. Please note that you will still need to pay the deposit. However, this will be refunded in full by Camptoo or the insurer.
It can occur that you need to cancel. In that case, the cancellation policy will apply. Having a good cancellation insurance is wise. Our team will be happy to assist you in finding the insurance option that best suits your needs!
Our renters on Camptoo
Bruce about Camptoo
Phil Rose about Camptoo
Hiring a camper with Camptoo was easy, even thou we had a hick-up with the initial camper we had booked, Camptoo swung it around and we were sorted with a new camper, Angelina, which worked out perfect. No stress, the communication was great and Camptoo got things sorted quickly and efficiently. We were very happy with their service. The only thing they might like to look at is indicate the insurance costs earlier in the booking process but that's about it. Many thanks
Rose about Camptoo
I have hired a few vans in the past and Luke’s van is by far the best. It is such a great setup that makes driving and camping for long periods of time so easy. Luke is an amazing help, he was always contactable, friendly and helpful. I would love to come back again to further experience WA in one of Luke’s Van’s
Our renters on owners
Nur about the camper of Tony
Tony's van was exactly what we were looking for. It was very cozy and warm at night and it had everything you need for a get away (from blankets, kitchen tools, camping chairs, usb chargers, tables, you just have to jump in and drive). We traveled all around Tassie for 11 days with no problems and Tony was very friendly the first day showing us the van :) Thank you
Georgios about the camper of Danielle
We had an amazing trip in this van. It had everything we needed, it was comfortable, and we just wished we could have had a longer trip :) We definitely want to book it again in the future.
Geoffrey about the camper of John
Would highly recommend to anyone considering renting John's camper. "Albert" is a high quality fitted camper with all the accessories you would need and more. Very easy to drive be it around the city or open highway. John himself will do anything he can to help you out and quick to answer any questions you may have. Although we had to cut our trip short due to the travel restrictions, we are already talking about needing to head back to Western Australia to see more of it's wonderful sights. Will definitely be looking up John and his camper.