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What if an owner rejects my reservation request?

It could happen that an owner rejects your reservation request. There could be various reasons; another renter that wants to book the vehicle at the same time, for instance.

In situations like these, you can still search on the website for another vehicle that meets your requirements. To increase the likelihood of getting an accepted reservation, we advise you to place different reservation requests (on different vehicles).

Once you have placed your request, our advice would be to also send a private message to the owner. In this message you can introduce yourself and give a short description of the reason for wanting to rent their motorhome/caravan. This is will give the owner a good idea of what you're looking for, and if they want to rent out their vehicle to you.

Unable to figure it out? Ask your question directly to our customer happiness team!

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You can reach us on business days from 09:00 until 17:30. From May until September, you can reach us on Saturdays as well