Volkswagen Caravelle

1. The client agrees that receives the Van in good condition and clean, with a full tank of gas, linens and pillows and other equipment according to the inventory described below;
2. The client will make a normal and prudent use of the equipment and return them in the same condition it was delivered, and if not, is responsible for payment of all damages. loss, theft or total or partial destruction. The Client expressly undertakes to pay the Lessors:
◦ The damage that has given cause for shock, collision, and/or theft, the amount not covered by insurance;
◦ Fines and / or fines imposed by the client using the Van, derived from any offence.
3. Conditions for renting the Van include:
◦ Persons operating the Van must be 25 years or older, with possession of a valid driver’s license and driving experience of at least 3 years;
◦ Previous experience with driving a manual car;
◦ Deposit, refundable upon verification of Van returned as expected;
◦ Successful test drive of the Van.
◦ Pick up the van on the time that was scheduled or payment of 10 eur/h of delay (except if delay is noticed at least 4h before).
4. Conditions for using the Van:
◦ The Client undertakes to use the Van in obedience to the highway code, respecting the laws of movement and all applicable provisions;
◦ It is not recommended driving for long distances without stopping. The Van has a maximum speed of 80 km/h (Mercedes and VW) 100km/h (Mitsubishi) and maximum driving distance according to the mileage package:

100km/day INCLUDED
150km/day: 5 eur/day
200km/day: 10 eur/day
Extra mileage: 25 cent/km

◦ Driving the Van outside Portugal is expressly prohibited;
◦ Use authorized places for cleaning the chemical toilet;
◦ Fuel refill with diesel (gasoleo) only;
◦ Check the oil and water level in the engine on the same day the fuel tank is refilled. Turn off the batteries when not using it.
◦ 2 gas bottles are included, one of which is full. Any necessary replacement should be supported by the Client. In that case, he should change one of the empty bottle for a full one on a camping store. It is necessary to return the 2 gas bottles, even if empty.
5. Conditions in case of accident or breakdown:
◦ In case of accident or breakdown, the Client must call the Lessors immediately;
◦ The Lessors will assist the Client remotely;
◦ If it does not succeed the Lessors will request emergency road service;
◦ If the emergency road service will not be able to fix the problem, the Van will be towed back to Lisbon, and it will be provided transportation to the Client to Lisbon;
◦ In case of the Van being towed back, or being returned with some problem, it will be requested to the car service to evaluate the damages. The deposit will be released after this verification is completed. In case of the damages are the Client´s fault, the Client is deemed to pay the repairing costs up to the liability value. The duration of this procedure is conditioned to availability of the car service company.
◦ In case of misuse, or accident caused by the Client, he will be not entitle to a replacement vehicle or any compensation;
◦ In case the accident is other driver's fault, or breakdown not caused by misuse, the Lessors will provide a replacement vehicle, subject to availability, or the remaining days will be refunded;
◦ The Client will assist the Lessors in providing the necessary information to the authorities and the insurance company.
6. Insurance and damages:
◦ The rental of the Van comes with a third party insurance, which will cover the cost of damage caused to other vehicles or property if the Client is at fault, but does not cover the cost of repairs on the Van in case of a car accident.
◦ If the accident is the other driver's fault, the insurance of the other vehicle will cover the damages on the Van, and no costs will be charged to the Client;
◦ If the accident or breakdown was the Client’s fault, the Client is deemed to pay the repairing costs of the Van up to the liability value according to the contracted level. There are 3 options for the liability and deposit value:

Level Brave INCLUDED
Liability 2500 eur

Level Prudent, for 7.5 eur/day
Liability 1000 eur

Level Safe, for 15 eur/day
Liability 500 eur

◦ In case of misuse of the Van or equipment, the Client is deem to pay for all damages repairs.
7. Conditions to return the van and penalties:
◦ Refill fuel tank as same level on departure, or payment of 100 euros;
◦ Van cleaned inside (trash out, dishes washed, sweep the floor, etc), or payment of 40 euros;
◦ Van cleaned outside (remove excess of dust and dirtiness), or payment of 15 euros;
◦ Chemical toilet empty and cleaned, or payment of 50 euros;
◦ Smoking inside is forbidden, or payment of 50 euros;
◦ Animals inside are forbidden, or payment of 50 euros;
◦ If the customer returned the van before the expiration time, it will not be refunded of any importance;
◦ Return the van on the time that was scheduled or payment of 10 eur/h of delay;
◦ In case the Van is deliver after 8pm it will be charged an extra day;
8. The Client can use the facilities of our hostel in Lisbon and Arrifana/Aljezur as a guest, subject to confirmation, which includes access to the common facilities: kitchen, toilets and shower, and swimming pool. The Client have to comply with the hostel rules, and respect the staff and other guests;
9. We recommend the use of light luggage for easier storage inside the Van;