Mabel the Moho

We have just read your review and are quite disappointed about what you have said. It is not our responsibility to sort out your dealings with Camptoo regarding the overpayment for insurance, and if it hadn't been for me contacting Camptoo to send you the information to take our the cover to drive the vehicle, you wouldn't have been going anywhere!! We have no dealings with the insurance for the vehicle, this is all done via Camptoo and Dayinsure by the renter, therefore you need to contact Camptoo to dispute you over payment. As for the gas, you had 2 full 6kg bottles, which should have lasted for well over the 4 days hire, you told me that you had ran out and changed the bottle which appeared to be empty.... I can assure you this was not the case and the bottle had gas in it, so much so that the moho went out again the next day for a 5 day hire and it is still on the same bottle!! The damage we are claiming for was definitely not on the vehicle when it was handed over to you, this would have been noted on the transfer form. It was only noticed when we were washing the moho, this was fresh damage as it still had paint/dirt residue. We have only claimed for a replacement panel, however, we could have claimed for so much more as you never emptied the toilet cassette, left rubbish inside the vehicle, underneath the bedding and generally left the inside dirty. We do not expect to get her back spotless but given the condition you received the vehicle in, we at least expect you to attempt to clean it a little, after all there are cleaning products provided.... Just wanted to point these things out to you as we feel that this was a very unfair review. Sharon & Davie

September 2020

Thank you so much for your review, we are so happy that you all had such an amazing time in Scotland celebrating your 50th birthdays!! It was lovely to meet you both and your dog Paddy, it’s nice to deal with friendly, genuine people. Take care guys! Would love to see you again... xx

September 2020